Ask Here PA, again

I manned a shift on Ask Here PA again today. I find myself getting into the most interesting questions there. I'm sometimes frustrated by the depth of some of the questions, particularly the ones that start one place and end up being something totally different. I have reference questions in person at work that do the same thing, but maybe it's harder to do the reference interview over chat. Sometimes I've gotten someone who has difficulty typing, and it takes a few minutes in between my question and their answer. I don't want to waste that time, so I'm starting the search for the information - just without all the clarification. Sometimes it works, sometimes it doesn't. Today's main/tough question would have been easier to answer with a print reference tool - the Reader's Guide to Periodical Literature. Someone was looking for a particular issue of a particular magazine in the 60's without remembering what magazine or issue it was. Tricky. I was able to answer the "how can I find a job in ____ state?" question, though. I was glad about that.